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Shipping & Returns

Shipping Policy

At Cristofoli Store, our goal is to provide a simple, secure, and reliable shopping experience for customers across the United States.

All orders go through a processing and verification process before shipment.

Order Processing

  • Orders are processed within 1–3 business days after payment confirmation.

  • Once your order ships, you will receive an email containing your tracking information.

  • You can follow your package using the tracking link provided.

Delivery Time

Estimated delivery time:

7–20 business days

Delivery times may vary depending on product availability, destination, shipping method, and unexpected transportation delays.

We work with trusted fulfillment and shipping partners to ensure your order arrives safely.

Order Tracking

Once your order has been shipped, tracking information will be sent automatically to the email address provided during checkout.

Please note that tracking updates may take several days to appear depending on the carrier.

Customs Fees

Cristofoli Store is not responsible for any customs duties, taxes, or additional fees required by local authorities. Any applicable charges are the responsibility of the buyer.

Return & Exchange Policy

Customer satisfaction is one of our highest priorities.

If you are not completely satisfied with your purchase, you may request a return within:

30 days after receiving your order.

To qualify for a return:

  • The item must be unused.

  • The product must be in its original packaging.

  • The item must be in the same condition as received.

  • Customers must contact our support team before returning any product.

Once the returned item has been received and inspected, refunds will be processed within:

5–7 business days

Refunds will be issued to the original payment method.

Return Shipping Costs

Return shipping costs are the responsibility of the customer unless:

  • The item arrived damaged.

  • The product has a manufacturing defect.

  • The wrong item was received.

In these situations, our team will review the case and provide the best solution.

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